Privacy Policy

1. Who we are

24H Asistenta B2B operates a corporate presentation website focused on company information, partnerships, business communication and contact requests.

The business ecosystem presented on this website includes B2B distribution, 24HTonic Liquor Store, E-commerce / 24htonic.ro and Wine Tonic Festival.

2. What data we may collect

Depending on how visitors interact with the website, 24H Asistenta B2B may collect identification, contact and technical information.

The types of personal data that may be processed can include the following:

• Name and surname.
• Company name and business role, where provided.
• Email address and phone number.
• Message content and business interest shared through contact requests.
• Technical data such as IP address, browser type, device type and website usage data, if collected through implemented tools.

3. How we collect data

Data may be collected directly when a user completes a contact form, sends an email, calls a contact number or otherwise initiates business communication with 24H Asistenta B2B.

Data may also be collected automatically through standard technical logs, website security tools, cookies, analytics solutions or embedded content, if such tools are implemented.

4. Why we use personal data

Personal data may be used only for legitimate, clear and business-related purposes connected to the website and the company ecosystem.

• Replying to inquiries and contact requests.
• Managing business communication with partners, suppliers, clients or prospects.
• Evaluating partnership requests and commercial opportunities.
• Improving website performance, usability and technical reliability.
• Complying with legal obligations and internal record-keeping needs.
• Protecting website security and preventing misuse.

5. Legal basis for processing

Where GDPR applies, 24H Asistenta B2B may rely on one or more legal bases depending on the context of the interaction.

These may include legitimate interests, steps requested prior to entering into a contract, compliance with legal obligations and, where relevant, user consent.

6. Contact forms and business inquiries

If the website contact form is used, the submitted data may be processed to understand the request, reply appropriately and route the inquiry to the relevant business area.

Submitting a form or sending a message through this website does not automatically create a contractual relationship, commercial obligation or approval of a partnership request.

7. Communication with partners and clients

Business communication may be retained and organized for follow-up discussions, partnership evaluation, scheduling, documentation and continuity of communication.

This applies to communication related to distribution, retail, e-commerce, Wine Tonic Festival, partnerships or other business matters.

8. Cookies and analytics

The website may use cookies or similar technologies for basic functionality, security, user experience and traffic analysis, depending on the tools actually implemented.

If analytics, marketing pixels or similar technologies are added in the future, this policy and the Cookies Policy should be updated to reflect the real setup and consent requirements.

9. Data sharing

24H Asistenta B2B may share data only where reasonably necessary for website operation, business administration, legal compliance or professional support.

Data may be shared with hosting providers, technical maintenance providers, professional advisors or service providers involved in website operation, only to the extent needed. Personal data is not sold.

10. Data retention

Personal data may be retained for as long as necessary to answer the inquiry, manage business communication, maintain relevant records or comply with legal obligations.

Retention periods may vary depending on the type of request, the business relationship and any applicable legal or evidentiary requirements.

11. Data security

Reasonable technical and organizational measures may be used to help protect personal data against unauthorized access, disclosure, loss or misuse.

Even so, no website, transmission method or storage environment can guarantee absolute security.

12. User rights under GDPR

Where applicable, users may have the following rights under data protection legislation:

• Right of access.
• Right to rectification.
• Right to deletion.
• Right to restriction of processing.
• Right to object.
• Right to data portability.
• Right to withdraw consent, where processing is based on consent.
• Right to lodge a complaint with a supervisory authority.

13. International transfers

If third-party services are used and some of them process data outside the European Economic Area, transfers should take place only on the basis of appropriate safeguards required by applicable law.

Where relevant, those safeguards may include standard contractual clauses or other recognized transfer mechanisms.

14. Links to third-party websites

This website may contain links to external websites, including social platforms, Google services, 24htonic.ro or pages related to Wine Tonic Festival.

Those third-party websites operate under their own terms and privacy policies. 24H Asistenta B2B is not responsible for the content or data processing practices of external websites.

15. Updates to this policy

24H Asistenta B2B may update this Privacy Policy to reflect changes in the website, business operations, applicable law or implemented technical tools.

The most recent version should be indicated by the Last updated date shown on this page.

16. Contact

For privacy-related questions or business requests connected to this website, 24H Asistenta B2B may be contacted using the details below.

• Email: office@24hb2b.ro
• Address: Strada Anton Pann 17K, Craiova, Dolj, Romania
• Gabriel Milos — +40 761 323 726
• Marius Serban — +40 740 500 592